Scott Hasse · Dallas–Fort Worth, Texas

Senior Systems
Administrator

Infrastructure · Identity · Security

I’m a hands-on systems administrator with more than 13 years of experience supporting enterprise infrastructure, identity, and IT operations. My focus is individual-contributor work: troubleshooting systems, maintaining reliable services, and helping teams through technical change.

Based in Carrollton, serving the Dallas–Fort Worth area.

13+ yearsSystems administration and IT operations
13 auditsCompleted SOC 2 audits across two employers
Windows · macOS · LinuxExperience across enterprise operating systems

Expertise

Hands-on administration
across enterprise IT.

I bring broad operational experience, from supporting infrastructure and users to managing enterprise applications and implementing security controls.

Infrastructure and systems

Windows, macOS, and Linux environments; virtualization and backup; networking; and support for internal services and software development environments.

Windows Server · Linux · VMware · Veeam · WatchGuard

Identity and access

Directory administration and enterprise authentication, including SAML integrations for GitHub, KnowBe4, AWS, and other applications, alongside OAuth integrations.

Active Directory · Entra ID · Google Workspace IdP · SAML · OAuth

Enterprise SaaS administration

Microsoft 365 and Google Workspace administration, Google Vault legal holds and document requests, and CSV-driven GAM bulk operations and reporting.

Microsoft 365 · Google Workspace Enterprise · Vault · GAM

Security and compliance

SOC 2 controls, policies, evidence collection, auditor coordination, and remediation. Experience also includes customer security reviews, security hardening, and employee awareness programs.

SOC 2 Type II · Risk assessments · Security awareness

Technical support and service delivery

Senior escalation support for infrastructure, identity, and endpoint issues. Implemented ticketing, inventory, and knowledge management processes using ManageEngine ServiceDesk.

Troubleshooting · Asset inventory · Documentation · Knowledge management

Vendor and licensing management

Manage contracts for Zoom, Google Workspace, KnowBe4, Slack, monday.com, and other providers. Evaluate vendors and pricing for management approval and routinely review license consumption against actual needs.

Vendor evaluation · Contract management · License reviews

Selected work

Experience behind
the skill list.

A few examples of the technical decisions and responsibilities I bring to an IT team.

Acquisition integration

Consolidating two
Workspace environments

Following a corporate acquisition, I migrated a 60-user Google Workspace into an existing 220-user tenant. The scope included accounts, email, groups, Drive content, and shared drives.

We used a third-party service for email migration and validation. I independently worked out an approach to preserve the original IDs of externally shared Drive files and resolved individual Drive discrepancies.

Email and Drive cutover completed over a weekend with approximately three hours of downtime.

Audit responsibility

Security controls
with operational ownership

At GDS Link, I owned controls, policies, evidence, auditor coordination, and remediation for six SOC 2 audits, with the CIO providing management responses. I also supported approximately four additional customer-driven security audits each year.

Across my Istation and Amira tenure, I have completed seven more SOC 2 audits. My current responsibilities cover controls, policies, and IT evidence within a wider departmental evidence collection process.

Thirteen completed SOC 2 audits, with responsibilities spanning technical implementation and audit coordination.

Background

A working history
in systems administration.

I work comfortably with technical teams and company leadership, explaining issues, options, and implementation decisions in plain language.

July 2019–Present

Istation / Amira Learning

IT Manager

Hands-on infrastructure, identity, and endpoint administration. Played an integral role in the IT transition after Amira acquired Istation in June 2024, bringing Istation’s established IT function into the combined organization.

December 2011–May 2018

GDS Link Marketing Services

Senior Systems Administrator

Supported development and production infrastructure for a marketing technology organization, with responsibility for security operations, SOC 2 audits, and customer security reviews.

University of Oklahoma · Bachelor of Science in Mechanical Engineering

Contact

Let’s talk systems.

For professional inquiries, email me or connect on LinkedIn.

View my résumé